Our shop is located in Poland, we ship all over Poland with Parcel Lockers. For the rest of Europe, it is a bit more complicated, that's why to facilitate the entire shipping and tracking process, we will be using Vinted for now, till we figure out a better way to ship to the rest of Europe.
So How does it Work ?
1- Place an order on our shop and pay for it.
2- We will send you a listing on Vinted, it will be done by mail within 48h, if you do not receive it, please contact us on this email: girlneedsmail+vinted@gmail.com
3- You purchase the listing which will cover the shipping costs and handling costs (don't worry they are not high). Which allows you to track the progress of the shipping.
4- In case you want to return an item and get a refund, you contact us, then request refund on vinted within 48h (do not click on everything is ok). They send you the label to ship back the item and track the item delivery, once delivered we issue a refund - (vinted item price: which is refunded by vinted).
Why this way ?
We want to provide our customers a great customer experience, and this way, they can shop on our online shop with peace of mind.